Terms and Conditions of Eve Francine

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§ 1 Scope of Application

These Terms and Conditions apply to agreements between Eve Francine Wendorf (“Eve Francine”) and her clients concerning styling and related creative services.

Services may include, depending on the individual agreement:

• Personal Styling

• Personal Shopping and product sourcing

• Wardrobe Editing and Organisation

• Styling for events and special occasions

• Celebrity and Red Carpet Styling

• Editorial, Commercial and Creative Styling

• Styling concepts, moodboards and lookbooks

Services may be provided remotely or in person, primarily in Berlin.

The specific services, scope, fees and any project-specific conditions are agreed individually with the client before the respective service begins.

§ 2 Scope of Services

Eve Francine provides individual styling and creative services based on the client’s personal requirements, preferences and objectives.

Depending on the individual agreement, services may include style analysis, wardrobe assessment, outfit planning, product research, sourcing, moodboards, lookbooks, styling concepts, fittings and styling sessions.

The exact scope of each project is determined in the individual proposal or other written agreement between Eve Francine and the client.

Eve Francine does not guarantee a particular aesthetic, personal or professional outcome. Styling recommendations are based on professional judgement and the information provided by the client.

§ 3 Booking and Contract Formation

An enquiry may be submitted via the contact form, email or another agreed communication channel.

Depending on the nature of the enquiry, Eve Francine may first arrange an introductory consultation to discuss the client’s requirements and determine the appropriate scope of services.

Following the consultation, Eve Francine may provide an individual proposal specifying the agreed services and applicable fees.

The contract is concluded when the client accepts the individual proposal in the agreed form. Unless otherwise agreed, payment of the agreed fee constitutes acceptance of the proposal.

These Terms and Conditions form part of the agreement where the client has been provided with the opportunity to review them before accepting the proposal.

Services begin after payment has been received, unless otherwise agreed in writing or the client has expressly requested an earlier commencement in accordance with the applicable statutory provisions.

§ 4 Fees and Payment

Fees are determined individually based on the scope, complexity and expected requirements of each project.

Unless otherwise agreed, the agreed project fee is payable in advance by bank transfer.

Eve Francine will begin the agreed services once payment has been received, subject to any applicable statutory withdrawal period and the client’s rights in relation to an early commencement of services.

Services or expenses outside the agreed scope may be charged separately. Additional work is generally charged at €60 per hour, unless a different rate has been agreed for the respective project.

Eve Francine will inform the client of expected additional costs before carrying out substantial additional work.

Additional expenses reasonably incurred in connection with the project, such as travel, accommodation, courier services, rental fees or similar costs, may be charged separately where applicable and will be communicated to the client in advance where reasonably foreseeable.

§ 5 Client Responsibilities

The client agrees to provide accurate and complete information reasonably required for the performance of the agreed services.

Depending on the project, this may include information regarding:

• style preferences

• clothing and shoe sizes

• measurements

• budget

• existing wardrobe

• event details

• personal preferences and requirements

• creative briefs or project requirements

The client is responsible for providing requested information and communicating relevant changes or special requirements in a timely manner.

Delays or additional work resulting from incomplete, inaccurate or late information provided by the client may affect delivery times and may constitute additional services where applicable.

§ 6 Clothing, Product Sourcing and Purchases

Where Eve Francine provides product research and sourcing, the client may either purchase the recommended items independently or, where agreed, provide a budget to Eve Francine for the purpose of purchasing items on the client’s behalf.

Where the client purchases products independently, the purchase contract is concluded directly between the client and the respective retailer. The client is responsible for payment, delivery, returns and exchanges in relation to such purchases.

Where Eve Francine purchases products on behalf of the client using funds provided for this purpose, the applicable purchasing and reimbursement arrangements will be agreed individually.

Where Eve Francine handles returns or exchanges for products purchased on the client’s behalf, the client remains responsible for the applicable retailer’s return conditions and any costs that cannot reasonably be avoided.

Eve Francine does not guarantee that a particular retailer will accept a return or exchange or that a particular item will remain available.

§ 7 Cancellation and Rescheduling

Any project-specific cancellation or rescheduling conditions will be stated in the individual proposal where applicable.

Statutory rights, including any applicable statutory right of withdrawal for consumers, remain unaffected by these cancellation provisions.

If Eve Francine is unable to provide an agreed service due to unforeseen circumstances, she will offer an alternative date where reasonably possible. If no alternative arrangement can be made, payments relating to services that have not been provided will be refunded, subject to any applicable statutory provisions.

§ 8 Confidentiality

Eve Francine treats information received from clients in connection with a styling project confidentially.

This includes, where applicable, personal information, wardrobe information, private circumstances, business information, creative concepts and unpublished project information.

Information will not be disclosed to third parties except where disclosure is necessary to perform the agreed service, legally required or otherwise authorised by the client.

§ 9 Portfolio and Image Rights

Eve Francine will only publish photographs or other identifiable material depicting a client or the client’s styling work for portfolio or marketing purposes with the client’s prior consent.

Any such consent may be withdrawn in accordance with applicable law.

Styling concepts, moodboards, lookbooks and other creative materials created by Eve Francine remain protected by applicable intellectual property rights.

Unless otherwise agreed, the client receives a non-exclusive right to use materials created specifically for the client for their intended personal purpose.

Commercial use, resale, redistribution or publication of such materials beyond the agreed purpose requires prior agreement.

§ 10 Liability

Eve Francine is liable in accordance with the applicable statutory provisions.

Eve Francine shall be liable without limitation for damages arising from injury to life, body or health caused by a negligent breach of duty, as well as for damages caused intentionally or by gross negligence.

In cases of slight negligence, Eve Francine shall only be liable for breaches of obligations that are essential to the proper performance of the agreement. In such cases, liability is limited to foreseeable and typical damages.

Eve Francine does not guarantee a particular aesthetic, personal, commercial or professional outcome.

Where products are purchased directly by the client, the purchase contract exists exclusively between the client and the respective retailer. Eve Francine is not responsible for defects, delivery delays, returns or exchanges relating to such products.

§ 11 VAT

Eve Francine currently applies the German small business regulation pursuant to § 19 UStG. No VAT is charged in accordance with the applicable statutory provisions.

§ 12 Governing Law

German law shall apply, subject to mandatory consumer protection provisions applicable to the client.

For consumers, statutory provisions concerning the competent court and place of jurisdiction remain unaffected.

§ 13 Final Provisions

Should any provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.

Individual agreements between Eve Francine and the client take precedence over these Terms and Conditions where they contain provisions that differ from them.